Service
Customs and documentation
Formalities for movements outside the EU
What the service covers
A mistake on a document stops a load more effectively than a breakdown does. We manage the flow of transport documentation and coordinate customs clearance on lanes leaving the EU customs territory. Documents are checked for completeness before the movement starts rather than at the border, which is where the most expensive delays happen.
Customs and documentation
What is included
- Verification of documentary requirements on the lane
- Assembly of transport documentation
- Coordination of customs clearance
- Document flow between the parties to the job
- Archiving and provision of copies
How it works
How a job runs
Verification
We check which documents the lane requires and that all are present.
Preparation
We assemble the transport and accompanying documentation.
Declaration
We coordinate the declaration with the clearing agent.
Archiving
We hand over the full set and retain copies.
In practice
What customs and documentation looks like day to day
Who it is for
Who it is for
- Companies moving goods outside the EU customs territory
- Importers starting with a new supplier
- Exporters without an in-house customs function
- Businesses tidying up their document flow
Common questions
The questions we get asked most
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01
Do you clear customs yourselves?
We coordinate clearance with the clearing agent and take responsibility for the completeness of the documents and the flow of information between the parties.
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02
When are the documents checked?
Before the movement starts. Gaps discovered at a border are the most expensive kind, so the set is verified beforehand.
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03
Do you keep the paperwork afterwards?
Yes. The full set goes to you and we retain copies that can be produced on request.
Related services
Related services
International transport
Movements between European countries with complete documentation, driving-time control and every formal requirement on the route handled.
Freight forwarding
Transport planning, carrier selection, documentation and supervision — we take responsibility for organising the whole job.
Road transport
The job organised from vehicle allocation to proof of unloading — one named contact and a complete set of transport documents.
Quick quote
Ask us to price a movement
Give us the route, leave your details and describe the load. You get a concrete proposal back, not a calculator result.
- Pricing for domestic and European lanes.
- An answer from a forwarder, not from an algorithm.
- Direct contact with the person who will run the job.